Thank you for booking with us. We are really looking forward to welcoming you.
All accomodation bookings require a £25 deposit to confirm your reservation.
Should it be necessary to cancel your reservation, you are required to contact the Hotel at which time a cancellation reference will be issued. This must be retained for reference and is proof of your cancellation. Our cancellations terms are
All guests are required to provide a credit/debit card pre-authorization upon or prior to check-in. This will put a temporary hold on funds, meaning the cardholder cannot use this money elsewhere. Please note that the hotel does not receive this money; it is held by the card issuing bank and will be released back to the cardholder within 3-5 working days, following a completion transaction for the final amount on check-out.
Whilst we learn to live with Covid-19, we cannot accept cash for any payments at the hotel.
We decided to have Afternoon tea as it was very hot. When I booked I asked for a more savoury tea. The staff were very accommodating with are request and when we arrived it was fantastic very well presented with a modern theme. Service was perfect and I would definitely recommend.
Stephanie L, August 2020
We recommend Cricklade spa hotel heartily- and here's why! Our warm, friendly welcome at Reception - which included a temperature check for Covid-19 symptoms (July 2020). Spotlessly clean rooms; staff wearing masks and using sanitisers gave us the confidence to stay at Cricklade in these first few days of Hotels re-opening. The most accommodating response to our idiosyncrasies of room preference. The win/win mentality of the excellent Team, who made the experience feel like 'coming home to family'. Set overlooking fields, this Hotel is beautiful, a gem that we are so glad to have discovered.
Max Tams, July 2020
We stayed at Cricklade house with the Children, we had an amazing time. The Hotel was lovely and clean, the staff were friendly as always. The Pool was very refreshing and organised due to COVID. The room was lovely overlooking the Tennis Court, and the food was delicious.
Mrs. Mitchell, August 2020
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